Operations Specialist

Category: Operations
Location: Alpharetta, GA
Job ID: 10701
Posted Date: August 9, 2018

E*TRADE is a leading financial services company and a pioneer in the online brokerage industry. Having executed the first-ever electronic trade by an individual investor more than 30 years ago, the company has long been at the forefront of the digital revolution, offering easy-to-use solutions for individual investors and stock participants. Founded on the principle of innovation and determined to level the playing field for individual investors, E*TRADE delivers digital platforms, tools, and professional assistance to help investors and traders meet their near-and long-term investing goals. The Company provides these services both online and through its network of customer service representatives and financial consultants – over the phone at two national branches and in-person at 30 E*TRADE branches.



The Correspondence Processing department has an opening for a Operations Specialist in the Alpharetta, GA office. The Operations Specialist is responsible for opening and sorting mail and priority packages, arranging for outgoing mail and shipments, organizing, maintaining and reviewing the physical files according to deparmental procedures, reviewing and processing electronic workflows, monitoring and reporting daily volume, and additional duties as assigned


  • Open, Sort, and Review all site correspondence
  • Respond to related Operations and Customer Service inquiries within specified service levels.
  • Consistently meet or exceed established quality and productivity goals.
  • Maintain knowledge of E*TRADE policies and procedures.
  • Effectively communicate any business environment issues or concerns to management.
  • Perform other duties as required


  • Minimum of 2 years of financial operations experience or equivalent
  • Ability to lift up to 40 pounds

  • Flexibility to work additional hours as necessary


  • Must be a dynamic and self-starting individual, able to work as part of a team or independently, with strong organizational skills.
  • Strong prioritization skills and ability to adapt to change
  • Strong organizational skills and prioritization techniques to adapt to changing priorities
  • Strong analytical and problem solving skills
  • Excellent verbal and written communication skills
  • Strong knowledge of Outlook, Excel and Word

We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

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