Operations Analyst

Category: Operations
Location: Jersey City, NJ
Job ID: 11338
Posted Date: December 5, 2018

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.



The Physical Custody Operations Analyst, under general supervision, is responsible for supporting business activities and managing operational and regulatory risks within the restricted and alternative investment space.


  • Collaboration with E*TRADE teams, partner operations units, counterparties, as well as external service providers to ensure activities are completed within agreed service levels and regulatory prescribed time frames.
  • Ensuring overall best practice execution and that daily operating deadlines and quality control measures are met and kept within established service levels.
  • Ensuring all regulatory and internal business review and process audits achieve an effective or better rating and that all identified gaps are satisfactorily remediated through a set of management action plans.
  • Daily monitoring of outsourcing partner activities to ensure accurate completion.
  • Escalate risks to senior management and related stakeholders.


  • Bachelor’s Degree Preferred


  • Exceptional decision making and critical thinking competencies.
  • Superior analytical, interpersonal, communication (written, verbal, and technical), presentation, negotiation and problem-solving skills.
  • Ability to work on multiple initiatives simultaneously.
  • Thorough understanding of restricted securities, alternative investments, and private placements.
  • Understanding of the quarterly box count process.
  • Comprehension of the transfer/re-registration process.

We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

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