Senior Salesforce Administrator

Category: Technology
Location: Alpharetta, GA
Job ID: 12139
Posted Date: June 17, 2019

More than 30 years ago, E*TRADE pioneered the online brokerage industry by executing the first-ever electronic individual investor trade. While the landscape of our industry has changed dramatically, our culture of innovation and drive to make online trading accessible to everyone continues to drive us forward. We believe in challenging the status quo, fostering an environment of curiosity and learning, and, above all, putting our customers first.

RESPONSIBILITIES

We are looking for a Senior Salesforce Administrator who will provide support to the organization through the customization and configuration of the Salesforce platform. The position will perform all administrative duties surrounding the multi-org environment at E*Trade focusing on the Sales and Service team, and coordinating related projects in support of buinsess objectives. Additionally, the ideal caniddate will be comfortable with reporting, analytics, and providing support support to users.

Salesforce Administration

  • Manage Salesforce security including roles, profiles, sharing rules and groups.
  • Maintain and customize Sales Cloud and Service Cloud applications.
  • Mitigate risks associated with solutions which have high technical complexity.
  • Manage operational requests and reporting including customer analysis and troubleshoot issues.
  • Interpret business requirements into solutions, provide estimates and follow SDLC lifecycle to deliver the solutions.
  • Manage sales related technical projects and migration of data into Salesforce.
  • Work closely with business partners, project managers, developers and tech teams in the design, configuration and build of Salesforce related projects.
REQUIREMENTS

Experience

  • 4+ years of experience implementing, configuring and administering Salesforce.com
  • 6+ months of experience working in Sales Cloud, Service Cloud, Service Console, Communities.
  • 6+ months of experience with Lightning experience and configurations using lightning app builder.
  • 6+ months of experience working with app-exchange vendor products.
  • 2+ years of experience with custom objects, validation rules, formulas, workflows, process builders, visual flows, approval process and ORG wide setup.
  • 6+ months with deployment activities with change sets, or similar product such as Flosum, Autorabit, Gearset.

Preferred:

  • Salesforce Certifications
  • Experience handling data migrations.
  • Familiarity with Einstein Analytics Plus.
  • Experience in agile development methodology/scrum
  • Bachelor’s degree in computer science or equivalent area.

We offer a competitive and comprehensive benefits package. Please visit https://www.etradecareers.com/why-work-at-etrade/employee-benefits/ to learn more about the opportunities.

E*TRADE Financial is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.

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